ILCA is a group of professionals who use their discretion and politeness in the treatment of both the client and the debtor, maintaining a high level of credibility, but achieving results. ILCA closely supervises its personnel at all levels, which not only motivates for the highest collection efforts but also guards your company's image and reputation. At ILCA, not only are effective collection techniques applied, strict compliance with regulations and the law as well.

      Idalia Llorens Santini, ILCA'S founder and president, has been in the collection business since 1980. Twenty six years dedicated to the business has earned Ms. Llorens Santini an expertise on preventive collection (collecting without having to file a legal suit), knowing the debtor and knowing when and how to pursue collection. Ms. Llorens has aided her clients to design more effective credit applications, require personal guarantees and learn how to scrutinize a financial statement. ldalia Llorens helped her brother, attorney Ramóm “Cuco” Llorens, establish CICA Collection Agency and later founded her own business. Idalia worked out of her home until verboseness volume caused her to move her operation into Cobian Plaza office space in Santurce. This expanded space allowed her to hire personnel.
 
 
Luis Lizardi Baldagues, CPA, has audited ILCA'S accounts since 1985. TEL. 787-608-7354
 
Teresa Quiñonez Vázquez, Assistant Accountant/ bookkeeper, has been responsible for ILCA'S administrative finances and internal audits for the past twelve years.
 
Gilles Londeix, Collections Manager, has worked as a collector for ILCA for the past ten years and presently supervises internal and external collectors.
 
Angel Cabiya, Computer Programming, has created and customized ILCA'S computer programs for account receivables during the past 6 years.
 
Gloria Quiñonez, Mail Department, coordinates direct mailing of collection letters and notifications and has worked for ILCA since 2001.

Maria R. Diaz, Collector.

Moraima Colon, Collector.

Rebeca Castillo, Collector.

Luli Colón, Collector.

Maria R. Torres Ortiz, Collector.

Alberto R. Rivera, Collector.

Geraldo Tirado, Esq.


 

Seven Collectors in call center.
 
Four Associate Attorneys.
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